Privacy Policy

Our Commitment to Privacy

Luna Awakening Academy understands that your privacy is important. This Privacy Policy explains how we collect, use, and safeguard your personal information. It applies to information collected from you both online and offline, including through our website, email communications, and other interactions.

We have updated our Privacy Policy in accordance with the General Data Protection Regulation (GDPR), which provides additional protections for residents of the European Union.

What Information Do We Collect?

We collect personal information that you voluntarily provide when interacting with Luna Awakening Academy. This may include:

  • Personal details: such as your name, email address, postal address, and telephone numbers.
  • Payment details: such as credit/debit card information, which is collected when making payments or donations.
  • Communication information: such as your email address if you contact us via email or subscribe to our newsletter.
  • Automatically collected information: including IP addresses, browser type, pages viewed, and the time and duration of your visits to our website. This information is collected via cookies and web server logs.

Additionally, we may collect information through trusted third parties, such as payment processors or advertising platforms, to ensure that we can provide you with the best service possible.

How Do We Use Your Information?

Luna Awakening Academy uses the information we collect for several purposes, including but not limited to:

  • Processing payments for our yoga teacher training programs and related services.
  • Providing customer support and responding to inquiries about our programs and offerings.
  • Enhancing user experience on our website, improving our content, and tailoring it to your interests.
  • Marketing and communication: If you have opted in, we will use your contact information to send you promotional offers, updates, and details about upcoming programs or events.
  • Advertising: We use your information to provide relevant and targeted advertisements through platforms like Google Ads, Meta (Facebook, Instagram), and TikTok.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored by your web browser that help us to distinguish you from other users. Cookies allow us to personalize your experience, track your preferences, and analyze how you use our website.

You can manage or disable cookies through your browser settings; however, please note that some parts of our website may not function properly if cookies are disabled.

Where Do We Transfer and Store Information?

Luna Awakening Academy is based in Costa Rica, but we may process and store your personal information in the United States or other countries. If you are a resident of the European Union or other regions with laws governing data collection and use, please note that your data may be transferred to countries that do not provide the same level of data protection as the laws in your home country.

In such cases, we ensure that we have implemented appropriate safeguards to protect your personal information in accordance with applicable data protection laws.

How Do We Protect Your Information?

We take your privacy and the security of your data seriously. To prevent unauthorized access and ensure the proper use of your information, we have implemented physical, electronic, and managerial procedures that comply with industry standards, including:

  • SSL encryption to protect your personal and payment information during transmission.
  • Two-factor authentication for added security when accessing certain parts of our systems.
  • AES-encrypted cloud storage to securely store sensitive data.

Your data is accessible only to authorized personnel, and we continuously update our security practices to ensure the protection of your information.

Your Rights and Choices

You have the right to access, correct, or delete your personal data at any time. If you would like to request a copy of the data we hold about you or make corrections to it, you may contact us at the email provided below.

For residents of the European Union, you may also have the right to request that we delete your data or restrict its processing in line with the General Data Protection Regulation (GDPR). If you wish to make such a request, please contact us using the details provided below.

If you have opted in to receive marketing communications and wish to unsubscribe, you can do so at any time by clicking the unsubscribe link in our emails or contacting us directly.

Behavioral Advertising

Luna Awakening Academy may participate in behavioral-based advertising. This means that third-party advertising platforms like Google Ads, Meta (Facebook, Instagram), and TikTok may collect information about your browsing activities to deliver targeted advertisements that align with your interests. These advertisements may appear on our website or other websites that you visit.

You can manage your preferences for targeted ads via the respective platforms or through your browser settings.

External Links

Our website may contain links to other websites that are not operated by Luna Awakening Academy. Once you leave our website, we encourage you to review the privacy policies of any third-party site to understand how they collect and use your information.

Updates to this Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review it regularly. If we make significant changes that affect how we use your personal data, we will notify you directly via email or other appropriate channels.

This privacy policy is effective as of July 1, 2024.

Contact Us

If you have any questions or concerns about this privacy policy, or if you would like to exercise your rights under data protection laws, you can contact us at:

Email: hello@lunaawakening.academy
Phone Number: +1 888 760 0760